Answers You Can Trust

Frequently Asked Questions

Everything about access, delivery, formats, and more.

How does ordering work?
Place your order on the site. We send your download link by email — usually in ~15 minutes when we’re online, otherwise within 1–8 hours.
How do I access my course?
We share secure links via Google Drive. If you prefer, ask us for Pcloud or Mega delivery.
Do links expire?
Links are intended for long-term access. If a link ever stops working, email support@medicalcourse.shop and we will promptly re-issue access.
What formats are included?
As specified on each product page: video (MP4/TS), audio (MP3), and documents (PDF/DOCX/PPTX). Exact contents are listed per course.
Is the quality good?
Yes — files are the same quality described by the publisher. Everything is delivered in high quality for clear study.
Will it work on my device?
Yes. Files are easy to open on modern phones, tablets, and computers.
Can you source a course that’s not on the site?
Absolutely. Email us the course title, publisher, and (if known) year/edition. We’ll check availability and price.
Are there any extra fees or taxes?
No. The price you see on the product page is the final price. No shipping and no additional fees or taxes.
Still need help?
We respond fast. Email support@medicalcourse.shop or use the contact form.